🏆 Pensioners Grievance Portal: Online Shikayat Kaise Karein Step-by-Step
Doston, agar aap ek retired government employee hain ya family pension le rahe hain, to aapne Pensioners Grievance Portal ka naam zarur suna hoga. Ye portal ek official online platform hai jahan se aap apni pension se judi koi bhi problem register kar sakte hain — jaise PPO issue delay, DR calculation galat hona, pension na milna, ya arrears ka case pending rehna.
Government ne ye portal isliye banaya hai taaki pensioners ko har chhoti-badi problem ke liye office ke chakkar na lagane padhein. Aap ghar baithe hi apni shikayat bhej sakte hain aur uska status bhi track kar sakte hain.
🔗 Portal Par Jaane Ka Link
Ye dono official portals hain jahan se aap apna grievance file kar sakte hain:
- 👉 PG Portal (Public Grievance): https://pgportal.gov.in
- 👉 Pensioners’ Portal: https://pensionersportal.gov.in
Dono portals ek hi goal ke liye kaam karte hain — “Pensioners ki problems ko jaldi aur transparent tareeke se solve karna.”
💡 Pensioners Portal Ke Fayde
- Online shikayat file karne ka option — bina office gaye.
- Apni complaint ka status kabhi bhi check kar sakte hain.
- Har department ke liye Nodal Officer appointed hota hai.
- Har update aapko email ya SMS ke through milta hai.
🛠️ Kaise Karein Online Shikayat File — Step-by-Step
Step 1 – Register Karein
Sabse pehle PG Portal par jaaiye aur “Sign Up” par click karke apna account banayein. Aapko apna naam, PPO number, mobile number, aur email ID deni hoti hai. Agar pehle se account hai, to “Login” karke agla step follow karein.
Step 2 – Grievance Form Bharna
Login karne ke baad “Lodge Public Grievance” option par click karein. Form me apni complaint ka short description likhna hota hai — jaise:
- “Meri pension April se nahi mili hai.”
- “Mujhe DR revision ka paisa ab tak nahi mila.”
- “PPO number galat issue hua hai.”
Likhi gayi baatein simple aur clear honi chahiye taaki department ko samajhne me dikkat na ho.
Step 3 – Documents Upload Karein
Form me aap relevant documents attach kar sakte hain:
- PPO copy
- Bank statement (payment issue proof ke liye)
- Discharge certificate
- Retirement order
Yeh proofs aapke case ko strong banate hain.
Step 4 – Submit Karke Reference Number Note Karein
Form submit karte hi aapko ek unique registration number milta hai. Is number ko note karke rakh lijiye — isi se aap apni complaint ka status dekh sakte hain.
Step 5 – Status Track Karein
PG Portal me login karke “View Status” section me apni complaint ka update dekh sakte hain. Agar delay ho raha ho, to “Send Reminder” button par click karke reminder bhej sakte hain.
📁 Kaunse Documents Ready Rakhein?
- PPO number / pension sanction order
- Bank passbook / statement
- Retirement ya discharge certificate
- Identity proof (Aadhaar, PAN)
- Problem se related purane documents
⚠️ Common Issues Jo Pensioners Face Karte Hain
- Pension delay hona
- Wrong calculation of DR (Dearness Relief)
- PPO number issue na hona
- Arrears ka paisa pending rehna
- Family pension transfer me delay
🧩 Important Tips For Fast Resolution
- Form me correct aur complete information bharein.
- Documents clearly scan karein aur readable upload karein.
- Regularly status check karein aur agar 30 din me reply na mile to reminder bhejein.
- Apna OTP, password ya bank details kisi ke saath share na karein.
💻 Pensioners’ Portal Par Extra Facilities
Agar aap Pensioners Portal par visit karte hain, to aapko milti hain kuch extra services, jaise:
- Pension rules aur latest notifications
- PPO tracking system
- FAQs aur Helpdesk numbers
- Department-wise grievance redressal contacts
🇮🇳 Final Words – Aapka Haq, Aapke Haath Me
Aaj ke digital yug me government ne pensioners ke liye bahut asaan platform de diye hain. Ab kisi ko apni pension ke liye office ke chakkar lagane ki zarurat nahi. Bas ek smartphone ya computer chahiye aur internet connection.
Apni shikayat ko sahi jagah bhejein, aur thoda patience rakhein — har case ka track record maintain hota hai. Aapka haq ab aapke haath me hai, use hasil karna aur bhi aasan ho gaya hai.
Jai Hind 🇮🇳
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